For block managers, managing agents and residents' associations

Still reminding everyone when the bins go out?

Automatic SMS and email reminders for UK block managers, managing agents and small property communities. Send bin collection, parking, maintenance and inspection notices without a resident app.

Free to try. No credit card. Test it on your own phone before any resident hears from you.

Three steps to your first reminder

  1. 1

    Add your property

    Tell us the name, the time zone, and who messages should come from. Takes about a minute.

  2. 2

    Add your residents

    Type in names and mobile numbers, or send us your list and we will load it for you.

  3. 3

    Write one reminder

    Pick a template, check the live preview, and text it to yourself first.

The messages you keep repeating

Start from a template and change the wording to sound like you.

Bin collection

Oakwood Court: Bin collection is tomorrow. Please put bins out by 7:00 AM.

Parking

Oakwood Court: Please move vehicles from the rear car park by 8:00 AM on Tue, 9 Apr.

Water

Oakwood Court: Water supply may be unavailable on Thu, 11 Apr from 9:00 AM to 1:00 PM.

Maintenance

Oakwood Court: Maintenance is scheduled for Fri, 12 Apr between 8:00 AM and 4:00 PM.

Inspection

Oakwood Court: Reminder: the scheduled inspection is on Mon, 15 Apr at 10:00 AM.

Parcel

Oakwood Court: A parcel is waiting for you at the concierge. Please collect it by Fri, 12 Apr.

Nothing for residents to install

Every resident portal has the same problem: the people who most need the reminder never sign in. A text message does not have that problem.

  • No app to download and no password to reset.
  • Works on any phone, including the ones that are not smart.
  • Residents opt out themselves — you never have to manage a list of who unsubscribed.
  • Nothing to teach. They already know how to read a text.

Live preview while you write

Your message

{{property_name}}: Bin collection is tomorrow.

What a resident sees

Oakwood Court: Bin collection is tomorrow. Stop: residentcue.co/u/a1b2c3
Characters
74
Segments
1
Residents
24

Straightforward pricing

Start free and talk to us when you are ready to send to everyone.

Simple

£19 / property/month

Up to 50 recipients

Plus

£39 / property/month

Up to 200 recipients

Portfolio

Contact us

Multiple properties

Or let us do the setup

Send us your property details and your resident list. We will build your first reminder with you and show you what it looks like before anything goes out.

We do this personally for every account right now — no queue, no ticket number.

Ask us to set it up

Questions managers ask

Do residents need to download an app?

No. Reminders arrive as ordinary text messages and emails, so residents need nothing but the phone they already have. There is no app, no login, and no account for them to forget.

Can residents unsubscribe from SMS reminders?

Yes. Every text ends with a short opt-out link a resident can tap, and every email carries a one-click unsubscribe link. Opt-outs take effect immediately and a manager cannot undo them, which is what keeps you on the right side of messaging rules.

Can I try it before sending to real residents?

Yes — and you have to. New accounts start in test mode, where you send messages to your own verified phone and inbox to see exactly what a resident would receive. We review every account before its first message goes out to residents.

Why do you review accounts before live sending?

Because text messaging gets abused, and one bad sender ruins delivery rates for everyone on the platform. A short review keeps messages landing in the right inboxes.

What can I send reminders about?

Anything on a schedule your residents need to know: bin and recycling collections, parking restrictions, maintenance windows, water interruptions, inspections, gritting, building notices, community events, and parcel collection.

Read all the questions →

Send your first reminder today

Set up your property, add a few residents, and text yourself a preview. It takes about five minutes.

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